Choosing the right intermediate bulk container supplier is essential for businesses that rely on the safe and efficient transport of liquids and granulated substances. Here are five questions to ask an intermediate bulk container supplier that will help you assess potential partners and ensure their capabilities can meet your specific needs.
What Are Your IBC Certification and Safety Standards?
Inquiring about the supplier’s safety culture, as well as their adherence to industry regulations and certifications, ensures your IBCs comply with all safety standards—a particularly important factor for businesses dealing with hazardous materials. This question helps you obtain necessary information on the supplier’s safety programs, plus learn of any recordable incidents, such as injuries or unplanned environmental releases. Additionally, a reputable supplier with a strong commitment to safety should have no hesitation in providing detailed information about their certifications, such as UN ratings for hazardous goods and FDA compliance for food-grade materials.
Can You Customize IBCs According to Specific Needs?
Depending on your product and process, certain types of IBCs, drain configurations, and accessories might not always be suitable. Ask the supplier about their capability to customize containers in terms of size, valve discharge location, and installation of specialized parts and fittings. Customization can be a game-changer, especially for companies with unique storage or delivery requirements to enhance product safety.
What Is Your Experience With My Industry?
Understanding a supplier’s experience with your specific industry and product can offer insights into their ability to address your unique challenges. Whether you’re in food and beverage distribution, pharmaceuticals and personal care, or specialty chemicals, every industry has its own set of requirements and regulations. A supplier specializing in your industry can provide valuable guidance for the best IBC solutions, advise on packaging strategy, and anticipate needs you hadn’t considered.
How Does Your Company Ensure the Quality and Reliability of IBCs?
Functional integrity and reliability of IBCs are non-negotiable, especially if your business wants to keep operations running smoothly. Ask the supplier about their quality control processes, material sourcing, tank availability, and turnaround times. This question can also lead to discussions around the supplier’s return policies for defective containers and how they approach customer service.
What Support Services Do You Offer?
Beyond supplying the IBCs, consider other tank services and ongoing support the supplier provides. Ask about transportation and onsite logistics such as dedicated drivers for IBC delivery, plus any after-sales services, such as IBC recertification, cleaning, and recycling options. For companies dealing with chemicals, partnering with a chemical packaging supplier that offers comprehensive tank maintenance services can significantly streamline operations and ensure compliance with environmental regulations.
Now that you know what questions to ask an intermediate bulk container supplier, you’re better equipped to select a partner that not only meets your current needs but can also grow with your business.
